A 30-day money-back guarantee, with one tournament-specific exception.
We want you to love your passport. If you change your mind, you can request a full refund within 30 days of your purchase.
Because passports are collectibles tied to the live FIFA World Cup 2026, refunds are not available once the tournament begins on June 11, 2026, even within the 30-day window. Stamps earned during the tournament cannot be returned. Please make sure you're committed before kickoff.
Email our support team from the address you used at checkout and we'll process your refund through Stripe.
Approved refunds return the full passport price. The corresponding passport is removed from your account, along with any stamps earned through it.
Limited-quantity editions follow the same 30-day, pre-tournament rule. If your Founder passport is refunded, that serial position is released back to the available pool.