Question 1

What do I actually own?

Accepted Answer

A primary and backup digital passport tied to your account, plus every stamp your nations earn through the tournament. The collection is permanent.

Question 2

How do stamps work?

Accepted Answer

Identity stamps unlock the moment you claim. Match and Moment stamps unlock automatically as your nations play, driven by real match events.

Question 3

What if my nation is eliminated?

Accepted Answer

The passport stays. Your backup activates automatically and the focus of your collection shifts.

Question 4

What is a Golden Passport?

Accepted Answer

Awarded when your nation wins the World Cup. Gold cover, golden badge, profile frame, and permanent winner status on your collector profile.

Question 5

Can I get a refund?

Accepted Answer

30-day money-back guarantee on any bundle, available until kickoff. After kickoff all collection sales are final.